• "Haven First helped me get my life back on track" - Taegan

  • "I was rescued by a team of very dedicated caring people always ready to listen and help" - Barrie

  • "I was in a dark low place and didn't know we're to turn haven gave me a chance to find me again" - John
  • "You gave me a chance when I was pretty much out of chances, you gave me hope when I was hopeless and you gave me your time and advice when I really needed it" - Gary
    "The haven is a safe place"- John

  • "Sheltering, Supporting and Shaping Lives"

  • "You guys are a saviour"- Gary
  • "the staff are amazing people. I was greeted by people who genuinely cared about me [...] I will always be grateful"- Angie
    "The haven is a safe place"- John
  • "My father lived in your Stevenage hostel two years ago [...] he was extremely well looked after and made good friends there"- Pheobe
    "Sheltering, Supporting and Shaping Lives"

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DENS  (Hemel Hempstead)


Provide temporary emergency shelter in their 41 bed hostel, located on Redbourn Road, Hemel Hempstead.  They can be contacted directly on 01442 800 131

DENS Day centre - provides advice and essential services including wash facilities and food. It is situated at the entrance to Gadebridge Park on Queensway.Direct telephone number is 01442 275 900.



Herts Young Homeless (countywide)


Provide support to individuals ages between 16 and 24 experiencing or at risk of homelessness.


HYH Nightstop Herts provides emergency accommodation for 18-24 year olds in a volunteer host’s home typically for 1-5 nights. Nightstop Herts work with the young person whilst in emergency accommodation to find move on accommodation. Email: nightstopherts@hyh.org.uk Tel: 03333 202 384



New Hope (Watford)

New Hope provide a 24-7 emergency helpline 0300 012 0168. Their main office number is 01923 210680 and e-mail info@newhope.org.

New hope have access to over 60 beds including an emergency night shelter, move on properties and specialist support for those with alcohol addiction. Referral is via the outreach team who can be contacted Monday to Friday 09:00 - 12:30 on 01923 801188.

Haven support centre - open Monday to Saturday 09:00 - 12:30 providing food and essential services. There is a mental health support service Monday to Friday 10:00 - 16:00. The centre is located at 4, Whippendell  Road, Watford and can be contacted on 01923 801382.

Open Door (St Albans)

Emergency night shelter - has separate rooms and is open to over 18 year olds, 365 days a year. Referral is through relevant agencies or by calling into their drop-in (day) centre. For advice contact 01727 859113.

Day centre - provides lunch and support services. Open Monday to Friday 13:00 - 14:30.

YMCA (various locations)

This organisation has hostels available in Bishops Stortford (01279 838068) and Watford (01923 353600).

Day centres - YMCA operate so-called "space" day centres including one in Stevenage (1 Town Square) and others in Welwyn Garden City and Hatfield. These provide befriending and IT facilities as well as signposting local information.





01438 354884 (Stevenage)


01462 435835 (Hitchin)

E-MAIL info@havenfirst.org.uk

Click here to learn about the numerous ways in which you can donate to or help fundraise for Stevenage Haven.