• "Haven First helped me get my life back on track" - Taegan

  • "I was rescued by a team of very dedicated caring people always ready to listen and help" - Barrie

  • "I was in a dark low place and didn't know we're to turn haven gave me a chance to find me again" - John
  • "You gave me a chance when I was pretty much out of chances, you gave me hope when I was hopeless and you gave me your time and advice when I really needed it" - Gary
    "The haven is a safe place"- John

  • "Sheltering, Supporting and Shaping Lives"

  • "You guys are a saviour"- Gary
  • "the staff are amazing people. I was greeted by people who genuinely cared about me [...] I will always be grateful"- Angie
    "The haven is a safe place"- John
  • "My father lived in your Stevenage hostel two years ago [...] he was extremely well looked after and made good friends there"- Pheobe
    "Sheltering, Supporting and Shaping Lives"

Donate Now!

Kris's Story

Kris’s journey with Haven First began when she was made homeless due to a family relationship breakdown. Battling depression, Kris recalls feeling hopeless and suicidal, however the family she was living with didn’t understand the extent of the battle she was fighting and regularly told her she was “attention seeking”. Due to this relationship breakdown, Kris was forced to sofa surf for several months with family friends and extended family members before she was told that this would no longer be an option and she would have to find her own home.
Having contacted the council to declare herself as homeless, she was referred to The Haven in Stevenage and after a bedspace interview she was offered a bed straight away.
Since being at The Haven, Kris has worked through several issues that lead to her homelessness including weight management, mental illness diagnosis and consequential medication, attending counselling, and support in getting a part time job in Stevenage.
When she arrived at The Haven, Kris was incredibly underweight, weighing only 4 stone as she had been starving herself as part of her depression and Generalised Anxiety Disorder. Having worked with her Housing Support Worker (HSW) and the in-house Sports Mentor she has been able to get her weight up to 7 stone and has done a lot of work setting out a diet plan and doing light exercise daily. She has also been diagnosed with Severe Depression, Generalised Anxiety Disorder and is currently working with a therapist to work through PTSD that stems from childhood trauma.
Having recently been offered a part time job in Stevenage, Kris hopes now to begin discussions with the Haven First Connect Services Team to move towards finding her a 1-bedroom flat where she would like to get a goldfish or a tortoise as she has a huge love for animals.
We are incredibly proud of Kris’s enormous progress since being at The Haven. It’s amazing to see just how far she has come in so little time and can’t wait to see her flourish in her own home very soon.
Kris's Story





01438 354884 (Stevenage)


01462 435835 (Hitchin)

E-MAIL info@havenfirst.org.uk