• "Sheltering, Supporting and Shaping Lives"

  • "You guys are a saviour"- Gary

  • "The haven is a safe place"- John
  • "the staff are amazing people. I was greeted by people who genuinely cared about me [...] I will always be grateful"- Angie
  • "My father lived in your Stevenage hostel two years ago [...] he was extremely well looked after and made good friends there"- Pheobe

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Increase supported second-stage accommodation available for hostel clients

 

The support needs of clients vary considerably such that some are ready to move on in a matter of months whereas others may require a year or more.  On average, we have about 60 clients per year moving on (planned) from the hostel. This compares to the average number of referrals of about 500 a year i.e. we are only able to meet about 12% of demand. In order to increase this figure, we need to focus support provision on minimising the time clients remain in the hostel whilst remaining client-focused and ensuring we do not rush people through the system.  Also important is to ensure there is sufficient availability of suitable move-on accommodation. As such, we will seek to acquire additional move-on properties. We aim to provide positive outcomes (in excess of 85%). By seeking to further develop the quality of our work and the rate of progress as service users move along our recovery pathway. 

Our Goals

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