• "You gave me a chance when I was pretty much out of chances, you gave me hope when I was hopeless and you gave me your time and advice when I really needed it" - Gary
    "The haven is a safe place"- John

  • "Sheltering, Supporting and Shaping Lives"

  • "You guys are a saviour"- Gary
  • "the staff are amazing people. I was greeted by people who genuinely cared about me [...] I will always be grateful"- Angie
    "The haven is a safe place"- John
  • "My father lived in your Stevenage hostel two years ago [...] he was extremely well looked after and made good friends there"- Pheobe
    "Sheltering, Supporting and Shaping Lives"

Sign up to our Newsletter

Increase supported second-stage accommodation available for hostel clients

 

The support needs of clients vary considerably such that some are ready to move on in a matter of months whereas others may require a year or more.  On average, we have about 60 clients per year moving on (planned) from the hostel. This compares to the average number of referrals of about 500 a year i.e. we are only able to meet about 12% of demand. In order to increase this figure, we need to focus support provision on minimising the time clients remain in the hostel whilst remaining client-focused and ensuring we do not rush people through the system.  Also important is to ensure there is sufficient availability of suitable move-on accommodation. As such, we will seek to acquire additional move-on properties. We aim to provide positive outcomes (in excess of 85%). By seeking to further develop the quality of our work and the rate of progress as service users move along our recovery pathway. 

Our Goals

MAKE A REFERRAL

GET ADVICE ON HOMELESSNESS

DETAILS OF OTHER HOSTELS / DAY CENTRES

CONTACT US ANYTIME ON

01438 354884 (Stevenage)

OR

01462 435835 (Hitchin)

E-MAIL info@havenfirst.org.uk