• "You gave me a chance when I was pretty much out of chances, you gave me hope when I was hopeless and you gave me your time and advice when I really needed it" - Gary
    "The haven is a safe place"- John

  • "Sheltering, Supporting and Shaping Lives"

  • "You guys are a saviour"- Gary
  • "the staff are amazing people. I was greeted by people who genuinely cared about me [...] I will always be grateful"- Angie
    "The haven is a safe place"- John
  • "My father lived in your Stevenage hostel two years ago [...] he was extremely well looked after and made good friends there"- Pheobe
    "Sheltering, Supporting and Shaping Lives"

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Haven First's success focuses around the dedicated staff team to ensure that the organisation operates consistently with a professional and compassionate approach . With a board of Trustees overseeing the integrity of the organisation, Barbara Howard spearheads the two main projects and second stage properties with support from her Management team, Housing Support Workers, Floating Support Workers, Sports Mentor, Substance Misuse Worker, Bank staff, Cleaners, Cooks and a dedicated team of volunteers who offer their time free of charge helping the general running of the service delivery. 


Board of Trustees


Alan Curtis
Ruth Patterson
Vice Chair
Jess Dollimore
Cllr. Teresa Callaghan
Chair of Fundraising Committee- Trustee
Rosa Manning
Sharon Forde
Ralph Raynor


Executive Management


Barbara Howard
Chief Executive
Nikky Dierickx
Finance Director 


Management Team


Debbie Harper
Connect Services Manager

Pearl Pearce-Smith
Fundraising & Marketing Manager

Richard Astill
Joint Accommodation Services Managers for Stevenage
Steve Coleman
Joint Accommodation Services Managers for Stevenage
Charles Gidigbi
Acting Project Manager for North Hertfordshire



Wendy G
Receptionist & Administrator

Housing Support Team


Our Housing Support Team is made up of 15 staff members across the two projects and work day to day with the residents to guide and support their time at the projects to ensure they work through their personal reasons for their homelessness and to move forward with their lives.




Andrew G
Housing Worker
Sharyl T
Senior Housing Support Worker
Vicky W
Housing Support Worker
Susan W
Housing Support Worker
Morny M
Housing Support Worker
Jack T
Housing Support Worker
Jack B
Housing Support Worker
Craig H
Housing Support Worker
Steve C
Drug and Alcohol Misuse Specialist
Marcus C
Sports Mentor

North Hertfordshire


Kayla L
Senior Housing Support Worker
Ken O
Housing Support Worker
Connor B
Housing Support Worker
Diana J
Housing Support Worker
Bisi I
Housing Support Worker
Amelia M
Housing Support Worker
Des C
Housing Support Worker

Connect Services Team


Working with current residents, ex-residents and rough sleepers, The Connect Services Team works with the homeless communities of Stevenage and North Hertfordshire to provide support and advice on life after and beyond Haven First. A key aspect of the team is the connections that are facilitated to external and internal agencies who address multiple issues including: domestic violence, mental health, substance misuse recovery, disabilities, family/ relationship breakdown, redundancies etc. .


Lloyd H
Senior Connect Services Advisor
Charles G
Senior Connect Services Advisor
Robyn P
Outreach Worker
Shani R
Connect Services Advisor
Molly M-M
Housing First Worker

Our team of Bank Staff, Cleaners and Cooks are vital to the smooth running of the projects ensuring a supportive and healthy environment for everyone in the projects.  

Our team of volunteers work across many areas of the projects, from cooking, providing administration support, to working with the residents to provide life skills for when they move on. We are always open to new volunteers so if you're interested in joining this team please email volunteering@stevenagehaven.org.uk

Our People





01438 354884 (Stevenage)


01462 435835 (Hitchin)

E-MAIL info@havenfirst.org.uk